Managed Services
Hosting packages
Level I: Basic shared hosting
Standard site hosting with ftp access
Level I features plus
Level I and II features plus
Standard site hosting with ftp access
- 8am-6pm M-F phone support
- 4-hour response for hosting customer
Level I features plus
- Dedicated server with configurable amounts of memory, processor, and disk
- Install any third party tools needed to support the application
- Shell access
- 4-hour response from site administrator
- 24 X7 X 365
- Dedicated support pager number
- 2-hours of service included per month
Level I and II features plus
- Physical server dedicated to hosting your application
- 4-hour response from software developer
- 4-hour service included per month